Through our Rewards Program, AU stockists are rewarded with a rebate on orders placed through your online wholesale account in the form of Points. This program replaces our previous marketing and tester policy, allowing you to spend your rebate on exactly what your business needs most.
How do I view my Points?
Your Points can be viewed at any time by logging into your Raw Earth co Hub account and selecting the Rewards bubble marked with a dollar sign in the bottom left hand corner of the screen.
Once you open the Rewards bubble your Points can be seen in the top left hand corner.
IMPORTANT: Please allow 30min for your points to load on your account after each purchase or rewardable item is complete.
How do I earn Points?
Receive 1 Point for every $1 you spend.
These Points can then be used to redeem vouchers for money off your order.
For example, accrue 1000 Points to redeem a $10 voucher.
How do I spend Points?
1. Open the Rewards bubble marked with a dollar sign in the bottom left hand corner of the screen.
2. Select 'All Rewards' to see what Rewards you are able to redeem. Eligible rewards will have a yellow 'View' button next to them. Rewards you do not yet have enough Points for will not.
3. Select 'View' next to the Reward you would like to redeem.
4. Then select Redeem. You will now see a code that you can enter in cart, or you can save it for later and it will be stored in your Rewards bubble at the bottom of the home screen under Your rewards. The voucher code will also be emailed to you.
*Only one voucher can be redeemed per order.
What can I use my Points for?
Points could be used to redeem;
- Free products to use as testers
- Products to use as Staff rewards
- Free marketing material
- Products/prizes for VIP nights
- Products for charities you want to support
- Products to use for promotions
- Products to sell
TERMS AND CONDITIONS
- Points start 11am Friday 25th January 2018
- Currently only stockists within Australia are eligible to earn + redeem Rewards points.
- Minimum amount of Points that can be redeemed is 1000 ($10).
- Maximum amount of Points that can be redeemed per order is 30000 ($300)
- Points can only be acquired through purchases made via rawearthcohub.com.au
- Points cannot be accumulated via phone or email orders.
- Rewards can only be redeemed on purchases placed via rawearthcohub.com.au
- Rewards cannot be redeemed on orders placed via phone or email.
- We reserve the right to change or discontinue the points system at any time without prior notice.
- Rewards expire 6months after the date of accumulation. Once expired they can no longer be redeemed.
- Only one voucher can be redeemed per order.
- Points are accumulated after payment is finalized; Points accumulated on the current order cannot be redeemed until the next purchase, if eligible.
- Points vouchers cannot be redeemed in conjunction with Gift Vouchers or discount codes.
- Rewards cannot be deducted from shipping costs.
- Rewardable order total excludes GST and shipping charges, along with any discounts and gift cards used.
- Points are only accumulated with product purchases.
*Rewards terms updated 18/09/2019.